Dealerships with BDCs See 30% More Appointments, Ours Run at 1/3 the Cost with 3x the Follow-Up Power!
Why Every Dealership Needs a BDC (Business Development Center)
Most dealerships are sitting on thousands of dollars in missed opportunities because their salespeople are expected to wear too many hats.
A properly structured BDC fixes that.
It separates your lead handling from your sales floor, so your sales team focuses on closing, while your BDC team follows up, sets appointments, and keeps your pipeline full.
According to performance data from NADA, Elead CRM, and DealerSocket, dealerships with a dedicated BDC:
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Book up to 30% more appointments
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Increase contact rates by 40–60%
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Improve show-to-sale ratios by 15% or more
But here’s the challenge:
Hiring, training, and managing an in-house BDC team can cost upwards of $4,000–$5,000 per agent per month… not including turnover!
Your Dealership’s Scalable BDC Support, Powered by Virtual Assistants
We help you launch or support your BDC department using Virtual Assistants trained through our in-house onboarding seminar designed specifically for automotive workflows.
These VAs complete:
âś… A 1-day intensive seminar on automotive CRM systems, lead response, and follow-up structure
âś… A supervised quiz to confirm retention and readiness
Once completed, they’re ready to support your dealership with:
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CRM follow-ups
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Internet lead response
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Appointment confirmations
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Service reminders
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Inventory interest outreach
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And more…
What Makes This Different?
We don’t drop a generic Virtual Assistant into your dealership and hope for the best.
Our onboarding process ensures every assistant:
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Understands BDC fundamentals
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Follows a repeatable, proven process
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Has proof of readiness before being assigned to your team
You get scalable support, without bloated payroll, high turnover, or training headaches.
Who This Works Best For
âś” Dealerships without a BDC team
âś” Dealers struggling with follow-ups and stale leads
✔ GMs and owners looking to scale without hiring 3–4 more people
âś” Teams that need reliable backend CRM coverage so the floor can focus on selling
"Bringing on a Virtual Assistant completely transformed our dealership. It kickstarted our BDC department from the ground up and within weeks, the VA was outperforming our sales team in customer outreach. We saw a 900% increase in follow-ups and engagement, something we never thought was possible. It's hands-down one of the smartest moves we've made for growth."
– Nour Taouil, President, DMG LLC
By adding Virtual Assistants Nationwide Auto Finance's BDC Department, they boosted their gross sales volume by 22% in 2024.
Let’s Help You Build a Smarter BDC Department, Without Building Payroll Headaches
Click below to schedule a discovery call and we’ll show you how we match dealerships with BDC-ready Virtual Assistants trained for results.
BOOK A CALL
